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What/Who is HSE Hosting?
What sort of connection makes
up the HSE Hosting Backbone?
What type of Customer Service
does HSE Hosting offer?
How do I know
HSE Hosting
will remain in the Web Hosting Business?
Is
HSE Hosting an ISP
(Internet Service Provider)?
New DOMAIN REGISTRATION
New DOMAIN REGISTRATION?
Hosting Plans
Basic Plan - $6.95
Power Plan - $12.95
Deluxe Plan - $16.95
Steps For Getting
Started
What do I have to do to get
started?
How will I be billed?
Is there a setup charge?
Must I be in the USA to setup
a web site or register a domain name with HSE
Communications?
How long until my account is
completely setup and accessible?
When can I access my web site
via the Control Panel FTP/POP?
Does
HSE Communications offer
Domain Registration?
Can I transfer an existing
domain to your servers?
How is the Domain Registration
Process Handled?
When can I use my domain name?
How Do I Manage My
Site?
When can I access my web site
via the Control Panel FTP/POP?
How do I transfer files to my
web site?
Will I have unlimited access to
update my pages?
Will people be able to accessing
my site with and without the "www" in front of
my domain?
Can I.......?????
Can I setup subdomains?
Can I register additional
domains to point to a subdirectory of my main
domain?
Can I use my account for
commercial purposes?
About Us
What/Who is
HSE Hosting?
<Top>
HSE Hosting is an experienced web hosting
company that's geared towards providing you
with a simplified online presence to meet your
complex business and personal information
technology needs. We've taken the first step
for you of investing in expensive
hardware/software as well as developing an
excellent technical staff so that your web
experiences can be easily manageable,
inexpensive and enjoyable. We currently offer
hosting on a vast scale from personal, home
business and even large corporate e-commerce
sites. No job is ever too big or too small and
we always guarantee excellent support from our
Information Technology Professionals.
What sort of
connection makes up the HSE Hosting
Backbone?
<Top>
We're so dedicated to increased bandwidth,
speed, and satisfaction that independent cables
run to our servers directly from the
Headquarters NOC to all three carriers' points
of presence. These lines can handle the
bandwidth of a T3 or an OC3 with DWDM. Plus,
they handle several times the bandwidth of a
basic OC3. Whatever your bandwidth needs may be,
HSE Communications has the scalability to meet
them.
What type of
Customer Service does HSE Hosting offer?
<Top>
The HSE Communications Team takes great pride in
its customer service by offering its clients
free assistance with establishing their online
presence. Although our User Friendly Interface
greatly simplifies the task of web development,
our professionals still remain on call
electronically 24/7. At any time you can email
us or fill out a customer support ticket with
your contact information and problem/concern.
We even offer assistance over the telephone for
any difficult issue that may arise; simply fill
out a ticket on our contact page/control panel
and include you're telephone number along with a
preferred time for us to contact you. HSE
Communications is customer driven and guarantees a
prompt response.
How do I know
HSE Hosting will remain in the Web Hosting
Business?
<Top>
As the Information Technology industry continues
to grow we will remain at the top for both Web
Hosting and Development. Our satisfied
customers guarantee us steady clientele which
rapidly continues to increase each day. We've
also got years of experience backing our company
as well as professionals standing by to answer
the needs of our clients. HSE
Communications will
remain here to assist you in your journey
through cyber space and we're eagerly waiting
for you to join our EVERLASTING Team.
Is HSE
Hosting an
ISP (Internet Service Provider)?
<Top>
Currently we do not serve as an ISP, however we
intend on expanding our vast number of services
to include this. Once we begin focusing on the
area of ISP we will ensure that all of our
clients are informed so you can once again
benefit from our services without sacrificing
quality service.
New Domain Registration
New DOMAIN
REGISTRATION?
<Top>
We currently offer for Domain Registration for
as low as 9.95/year. This gives you full
rights to the domain name in the event that you
choose to host it yourself, or utilize another
company for hosting. At the end of the 1
year period you are responsible for paying the
yearly registration fees for your domain name
for as long as you'd like to keep it active.
Hosting Plans
What's included in your
Standard Hosting Features?
<Top>
Our Standard Features include:
Basic Plan - $6.95
<Top>
For only $6.95/month you receive 25 MB Disk
Space, 5 POP3 Email Addresses, and all of our
Free Standard Features.
Power Plan - $12.95
<Top>
For only $12.95/month you receive 200 MB Disk
Space, 65 POP3 Email Addresses, and all of our
Free Standard Features.
Deluxe Plan - $19.95
<Top>
For only $19.95/month you receive 300 MB Disk
Space, 250 POP3 Email Addresses, and all of our
Free Standard Features.
Steps For Getting
Started
What do I have to do to
get started?
<Top>
Getting started has never been easier, simply
click on the order button at the hosting page
and fill out the form with your info. We simply
need some basic information from you such as
name, hosting plan of choice, billing
arrangements and then we'll take care of the
rest. Your account will be developed within 24
hours and a welcome email will arrive to you
within an hour with all the necessary
information you need to begin developing your
site immediately. Our professionals will handle
the rigorous hardware/software configuration so
that you can enjoy managing your new online
presence.
How will I be
billed?
<Top>
We offer three options for your
automated billing. Your account will
automatically be billed from any major credit
card of your choice (Visa, MasterCard) either
monthly, quarterly (every 3 months),
semiannually (every 6 months) or annually (once
a year). This choice is left up to you, and
there is no additional setup charge regardless
of your choice.
Is there a setup
charge?
<Top>
There are no set up fees.
Must I be in the
USA to setup a web site or register a domain
name with HSE Hosting?
<Top>
No, you can be from anywhere around the world
and still enjoy the benefit of utilizing HSE
Hosting expertise and Professional Technical
Staff.
How long until my
account is completely setup and accessible?
<Top>
On average we usually have accounts setup
within 24 Hours from the moment you submit
your order. Upon successful
completion/validation of your order you will
receive an email with the necessary information
to login and begin working on your site. This
email includes your user name, password, FTP
information (you can begin uploading
immediately), IP address and special welcome
from our Team. Everything you need to begin
will be in the email message that you receive
(please print a copy for you records). Domain
name users will be supplied with a temporary URL
that will allow them to work on their site until
the Domain registration/transfer is complete.
When can I access
my web site via the Control Panel FTP/POP?
<Top>
You can literally access your web site via your
Control Panel 24/7 from anywhere around the
world. All you need is a computer with an
active internet connection and a browser.
Does
HSE Hosting offer Domain Registration?
<Top>
Our Team now offers Domain Registration so that
we can serve as your one and only stop for all
of your online needs. Please register your
names today << Only $20.00 a year >>
Can I transfer an
existing domain to your servers?
<Top>
Yes, it's actually a very easy process. All you
have to do is contact the Domain Registrar -
(person you registered the domain with ) and
provide them with our server information. This
is usually done online by filling out a form
that submits to the domain registrar with the
proper modification of your DNS information. -
In short they change your domains server
information so it points to our servers that way
your website will come up when someone visits
using your domain name.
Once you sign up for hosting you're emailed a
welcome letter within 24 hours, which gives you
the server information along with the necessary
login information so you can get into your new
web based control panel.
How is the Domain
Registration Process Handled?
<Top>
1.) If you've registered your domain name and chosen us as your hosting company
the process is easy. Upon completing both the
registration and hosting order forms, it takes
the DNS tables about 24-48 hours to complete the
registration and tie it in with our Primary and
Secondary DNS.
2.) If you've registered your domain name
through another registrar but have wisely chosen
us as your hosting solution we'll update your
information for free. However, you will still
be responsible for paying the domain registrar
whatever registration fees that are applicable.
Upon completing the hosting order form ensure
that you checked the domain transfer box and
provided us with the Domain name that you'd like
transferred to our DNS. It takes the DNS tables
about 24-48 hours to complete the registration
and tie it in with our Primary and Secondary
DNS.
3.) If you've registered a Domain through us
but don't want us to host it, the DNS tables
take about 24-48 hours to complete the
registration and tie it in with whatever Primary
and Secondary DNS you chose.
4.) If you've chosen us to host your site but
have not registered a Domain Name through us or
any other registrar and choose not to, your site
will only be accessible by using its appropriate
IP Address that is sent to you via email.
When can I use my
domain name?
<Top>
Upon successful registration/transfer of a
domain name their is a 24-48 hour update
period. During this time the DNS tables
worldwide are updated to reflect your sites new
location.
How Do I Manage My Site?
When can I access
my web site via the Control Panel FTP/POP?
<Top>
You can literally access your web site via your
Control Panel 24/7 from anywhere around the
world. All you need is a computer with an
active internet connection and a browser.
How do I transfer
files to my web site?
<Top>
You can have us do it for you for free or by using your customized Control Panel you can
upload files from you computer onto your site.
This is done using your favorite browser. We
also support web power tools such as FrontPage
so our clients are free to publish they're sites
with any supported FTP program.
Will I have
unlimited access to update my pages?
<Top>
There's no limit on the amount of File uploading
you do or the time in which you do it, however
you cannot exceed your disk space amount that
you order. You can literally access your web
site via your Control Panel 24/7 from anywhere
around the world. All you need is a computer
with an active internet connection and a
browser.
Will people be
able to accessing my site with and without the
"www" in front of my domain?
<Top>
Thanks to the HSE Communications Technical staff
you will be able to access your site either
way. They've developed our top of the line
systems to handle your domain name both with and
without the "www".
Can I...?
Can I setup
subdomains?
<Top>
If they are not already included in your monthly
service plan. Yes, Subdomains can be setup under
each main domain name. The charge for a
subdomain is a monthly fee of $1.00/month for
each subdomain.
Can I register
additional domain names to point to a
subdirectory of my main domain?
<Top>
Yes, you can register various domain names to
point to the exact same site, but they cannot
point to a different subdirectory.
Can I use my
account for commercial purposes?
<Top>
Many of our clients utilize us as the backbone
for their e-commerce site and our control panel
even comes with shopping carts ready with our
one click installation to
assist you in setting up your ecommerce site. Creating a website for commercial
use is not against our policy, however we will
not be held liable for any of your transactions
or customer relations as a result of you site
transactions.
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